We want you to be completely satisfied with your purchase, so we offer 60 day returns on your purchase.
If for any reason your order is not as you expected, you may return your purchase for an exchange or a store credit, when it is returned in saleable condition with tags still attached, and in accordance with the points below:
· If you receive the wrong item, you believe the item is faulty or there is a missing item you must contact us within 7 days of delivery.
· All items must be returned within 60 days from delivery. If the item has not been received back in this timeframe it will not be eligible for a refund. Items that have been in your possession for longer than 60 days are no longer classed as "new" and are not eligible for return.
· All products must not be worn outside or show any sign of use or misuse and returned in the original packaging. A restocking fee (minimum $50) will be charged when items require treatment, or if delivery is refused and the item is returned to us at our cost or the item is sent back outside the return period.
Items that show signs of wear or misuse will not be accepted for return.
· Failure to collect your order from the post office will result in the order being returned to Akubra and refunded to you less a $50 handling and postage fee
· The shipping charge on the original order is not refundable.